FAQ
Frequently asked questions about hosting & deployment.
Pricing, delivery timelines, platforms, technical specifications, and post-launch support.
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01What is the difference between shared hosting and dedicated cloud hosting?
Shared hosting crams hundreds of unrelated websites onto a single physical server sharing the same CPU, RAM, and IP address. If another site experiences a traffic spike or gets infected with malware, your website slows down or crashes. Cloud hosting (like AWS, DigitalOcean, or Google Cloud) provides dedicated virtual resources, isolated security, ultra-fast NVMe storage, and the ability to scale RAM and CPU instantly as your business grows.
02How do you perform a server migration with zero downtime?
We use an exact replication procedure: 1) We provision the new cloud server and configure all software, PHP versions, and database engines; 2) We clone all files and databases to the new server and test them thoroughly using hosts-file mapping; 3) During off-peak hours, we sync any delta changes; and 4) We update DNS records through Cloudflare with ultra-low TTL settings. Visitors smoothly transition to the new server without seeing error screens or broken shopping carts.
03What is a CI/CD deployment pipeline and why should my business have one?
CI/CD stands for Continuous Integration and Continuous Deployment. Instead of manually uploading files via FTP (which is slow and error-prone), developers simply push code to a Git repository (like GitHub). The automated pipeline runs tests, compiles assets, and deploys the updates to production in seconds with zero downtime. If an unexpected error is detected, the pipeline automatically rolls back to the previous stable release instantly.
04Who pays the monthly hosting bill to AWS or DigitalOcean?
You pay the cloud provider directly. We set up the cloud infrastructure directly inside your company's AWS, DigitalOcean, or GCP account. You link your corporate credit card, maintain 100% root access, and never have to pay marked-up hosting fees to an agency. Cloud hosting for typical business sites runs between $10 and $40 per month paid directly to the provider.
05Can you set up staging environments so we can preview changes before they go live?
Yes! Staging environments are standard in all our cloud deployments. We configure an exact clone of your live website on a password-protected subdomain (e.g., `staging.yourdomain.com`). Your team can preview new features, test plugin updates, and verify content changes safely without touching the live website.
06What security measures do you put in place on cloud servers?
We implement defense-in-depth server hardening: we disable password-based SSH logins in favor of encrypted 4096-bit SSH keys; close unused ports using UFW firewalls; install Fail2Ban to block brute-force attacks; configure automated daily off-site encrypted backups to Amazon S3; install automated SSL renewals via Let's Encrypt; and route all traffic through Cloudflare Web Application Firewall (WAF).
07Can your cloud infrastructure handle sudden viral traffic spikes?
Yes. By pairing high-performance cloud compute with Nginx caching and Cloudflare Tiered Edge caching, our hosting setups easily handle sudden viral traffic spikes of hundreds of thousands of visitors. For massive enterprise applications, we configure AWS Application Load Balancers with auto-scaling EC2 instances that spin up additional servers on demand.
08Do you manage DNS and email records during a hosting migration?
Yes. We carefully audit and replicate all existing DNS records—including Google Workspace or Microsoft 365 MX records, SPF, DKIM, and DMARC email security keys. Your business emails will continue sending and receiving without any interruption during the web server transition.
09What happens if a server hardware failure occurs at the cloud provider?
Modern cloud providers like AWS and DigitalOcean run on distributed virtualization: if a physical host fails, the cloud hypervisor automatically spins up your virtual machine on healthy hardware within seconds. Furthermore, we maintain automated off-site backups on Amazon S3, allowing full infrastructure restoration in minutes.
10Do you provide ongoing server monitoring and DevOps support?
Yes. We offer managed DevOps and cloud maintenance plans starting from $65 per month. We monitor server CPU, memory, disk usage, and uptime 24/7, apply security OS patches, optimize database queries, and provide same-day developer support for deployment adjustments.