{"id":5652,"date":"2020-07-27T14:47:00","date_gmt":"2020-07-27T14:47:00","guid":{"rendered":"https:\/\/aviancetechnologies.com\/blog\/blog\/nest-thermostat-wont-connect-to-wi-fi-try-these-fixes-first\/"},"modified":"2020-07-27T14:47:00","modified_gmt":"2020-07-27T14:47:00","slug":"nest-thermostat-wont-connect-to-wi-fi-try-these-fixes-first","status":"publish","type":"post","link":"https:\/\/aviancetechnologies.com\/blog\/nest-thermostat-wont-connect-to-wi-fi-try-these-fixes-first\/","title":{"rendered":"Nest thermostat won\u2019t connect to Wi-Fi? Try these fixes first"},"content":{"rendered":"<p>\u00a0\u00a0<br \/>\n[responsivevoice_button rate=&#8221;1\u2033 pitch=&#8221;1.2\u2033 volume=&#8221;0.8\u2033 voice=&#8221;US English Female&#8221; buttontext=&#8221;Story in Audio&#8221;]<\/p>\n<h2>Nest thermostat won\u2019t connect to Wi-Fi? Try these fixes first<\/h2>\n<p><img decoding=\"async\" src=\"https:\/\/aviancetechnologies.com\/blog\/wp-content\/uploads\/2020\/07\/Nest-thermostat-won\u2019t-connect-to-Wi-Fi-Try-these-fixes-first.jpg\" \/><\/p>\n<div id=\"drr-container\" itemprop=\"articleBody\">\n<p dir=\"ltr\">Starting last fall, Google\u2019s support forums have been <a href=\"https:\/\/support.google.com\/googlenest\/thread\/19997505?hl=en\" rel=\"nofollow\">lighting up with complaints<\/a> about Nest thermostats that refuse to connect to Wi-Fi. While you can still adjust the dial on a Nest thermostat afflicted by the irksome \u201cw5\u201d error, you can\u2019t control it remotely from the Nest app or via Google Assistant. That\u2019s a problem.<\/p>\n<aside class=\"emo emo-sb\">\n<h6 class=\"nav-title\">Mentioned in this article<\/h6>\n<\/aside>\n<p dir=\"ltr\">Google has been vague about the reason for the error, <a href=\"https:\/\/www.theverge.com\/2020\/7\/24\/21337669\/google-nest-thermostat-w5-wifi-issue-remote-control-disable-replacement\" rel=\"nofollow\">noting in a statement to The Verge<\/a> that a \u201cknown issue with the Wi-Fi chip\u201d on a \u201cvery small number\u201d of Nest thermostats may be to blame.<\/p>\n<p dir=\"ltr\">In any case, Google recommends two possible fixes for the <a href=\"https:\/\/support.google.com\/googlenest\/answer\/9244715?hl=en\" rel=\"nofollow\">\u201cw5\u201d Nest thermostat error<\/a>. If those don\u2019t work, there\u2019s also a last resort: requesting a free replacement.<\/p>\n<h2 class=\"toc\" dir=\"ltr\" id=\"toc-1\">Reset your Nest thermostat<\/h2>\n<p dir=\"ltr\">If your Nest thermostat won\u2019t connect to your Wi-Fi network and it\u2019s running on software version 6.0 or later, a simple reset might do the trick.<\/p>\n<ol>\n<li dir=\"ltr\">First, reset your Nest thermostat\u2019s network settings by navigating to <strong>Settings &gt; Reset &gt; Network<\/strong>.<\/li>\n<li dir=\"ltr\">Next, restart the Nest thermostat itself by selecting <strong>Settings &gt; Reset &gt; Restart<\/strong>.<\/li>\n<li dir=\"ltr\">Once the thermostat is up and running again, try to reconnect to your Wi-Fi network by navigating to <strong>Settings &gt; Network<\/strong>.<\/li>\n<\/ol>\n<h2 class=\"toc\" dir=\"ltr\" id=\"toc-2\">Update your Nest thermostat\u2019s system software<\/h2>\n<p dir=\"ltr\">Another possible way to clear the \u201cw5\u201d error is to update your Nest thermostat\u2019s software to the latest version.<\/p>\n<ol>\n<li dir=\"ltr\">If you see the \u201cw5\u201d error indicator on your Nest thermostat\u2019s display and an exclamation point on the Settings icon, select <strong>Settings &gt; Software &gt; Update<\/strong>.<\/li>\n<li dir=\"ltr\">If a new update is available, it should go ahead and install itself. Once it does, go to <strong>Settings &gt; Network<\/strong> and see if you can reconnect to your Wi-Fi network.<\/li>\n<li dir=\"ltr\">Did you get an \u201cUnable to check for a software update\u201d error instead? Select <strong>Connect<\/strong>, then you can try\u2014fingers crossed\u2014to manually connect to your Wi-Fi network.<\/li>\n<\/ol>\n<h2 class=\"toc\" dir=\"ltr\" id=\"toc-3\">Get a free replacement<\/h2>\n<p dir=\"ltr\">Still not working? If so, it might be time to throw in the towel and ask for a replacement. <a href=\"https:\/\/nest.com\/choose-your-country\/support\/contact-us\" rel=\"nofollow\">Just visit Google&#8217;s Nest support page<\/a>, select your country, and launch an online chat. Having to replace your Nest thermostat hardware may be annoying, but at least it\u2019s free, and you\u2019ll hopefully be able to leave the \u201cw5\u201d error behind.<\/p>\n<div class=\"end-note\">\n<p>\t\t<!-- blx4 #2010 blox4.html  --><\/p>\n<div id=\"\" class=\"blx blxParticleendnote blxM2010  blox4_html  blxC24070\">Note: When you purchase something after clicking links in our articles, we may earn a small commission. Read our affiliate link policy for more details. <\/div>\n<\/div><\/div>\n<div class=\"post-item-metadata entry-meta\">\n<p class=\"has-background has-very-light-gray-background-color\">Disclaimer: Content may be edited for style and length.\u00a0<a class=\"newsium-categories category-color-1\" href=\"https:\/\/www.techhive.com\/article\/3568628\/nest-thermostat-wont-connect-to-wi-fi-try-these-fixes-first.html#tk.rss_all\" target=\"_blank\" rel=\"noopener noreferrer\">Story Source<\/a><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u00a0\u00a0 [responsivevoice_button rate=&#8221;1\u2033 pitch=&#8221;1.2\u2033 volume=&#8221;0.8\u2033 voice=&#8221;US English Female&#8221; buttontext=&#8221;Story in Audio&#8221;] Nest thermostat won\u2019t connect to Wi-Fi? Try these fixes first Starting last fall, Google\u2019s support forums have been lighting up with complaints about Nest thermostats that refuse to connect to Wi-Fi. While you can still adjust the dial on a Nest thermostat afflicted by &#8230; <a title=\"Nest thermostat won\u2019t connect to Wi-Fi? Try these fixes first\" class=\"read-more\" href=\"https:\/\/aviancetechnologies.com\/blog\/nest-thermostat-wont-connect-to-wi-fi-try-these-fixes-first\/\" aria-label=\"Read more about Nest thermostat won\u2019t connect to Wi-Fi? Try these fixes first\">Read more<\/a><\/p>\n","protected":false},"author":1,"featured_media":5653,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[26],"tags":[],"class_list":["post-5652","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-pc-laptops"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Nest thermostat won\u2019t connect to Wi-Fi? Try these fixes first - Aviance Technologies<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Nest thermostat won\u2019t connect to Wi-Fi? Try these fixes first - Aviance Technologies\" \/>\n<meta property=\"og:description\" content=\"\u00a0\u00a0 [responsivevoice_button rate=&#8221;1\u2033 pitch=&#8221;1.2\u2033 volume=&#8221;0.8\u2033 voice=&#8221;US English Female&#8221; buttontext=&#8221;Story in Audio&#8221;] Nest thermostat won\u2019t connect to Wi-Fi? Try these fixes first Starting last fall, Google\u2019s support forums have been lighting up with complaints about Nest thermostats that refuse to connect to Wi-Fi. While you can still adjust the dial on a Nest thermostat afflicted by ... 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